Retail Store Sales Executive APPLY NOW

Job description

SILAII is seeking a talented and enthusiastic individual to join our team as a Retail Store Sales Executive. As a leading company in creating customized sculptures that evoke emotions and memories, SILAII brings the experience of a lifetime to people's homes. We are breaking the notion that sculptures are only meant for public exhibitions or displays.

In this role, you will be responsible for driving renewals and upsells, building strong and lasting relationships with our customers, and ensuring they derive maximum value from our products. You will have regular interactions with clients, analyzing opportunities for improvement and convincing customers to adopt new features that enhance their experience.

Job Brief:

• SILAII is looking for a Retail Store Sales Executive to provide excellent customer service and meet sales quotas for the business.
• Candidates with strong communication skills and a positive attitude will be successful in this role.
• Responsibilities include identifying client needs, presenting and answering questions about products and services, and ensuring customers leave satisfied.
• Fresher or minimum 2-year experience in Retail Store Sales can also apply

Roles:

• Achieving daily, weekly, and monthly sales targets
• Managing store operations and maintaining accurate data for stock availability, sales, and customer details
• Attending to customers, explaining SILAII's specialities, and collecting payments
• Maintaining the store's hygiene and tidiness
• Maintaining the customer database and calling regular customers for feedback and purchases
• Keeping up-to-date with inventory management and computer software like Shopify and Excel.

Responsibilities:

• Maintaining accurate data for stock availability based on daily sales activity
• Checking, verifying, and updating stock to the inventory team
• Preparing daily sales and demand reports
• Maintaining a customer list and updating it regularly
• Showing customers around the store and explaining the readymade and custom sculptures
• Rechecking orders, collecting money, and tendering the right change
• Packing all orders neatly and thanking customers with a smile
• Keeping the POS dispatch register ready
• Keeping the right denominations of currency and coins and filling all racks with sculptures
• Verifying demo pieces of sculptures for minor damages daily
• Updating the head office status at specific times and checking and verifying the current stock status every day
• Maintaining a flexible schedule to work on weekends and holidays
• Maintaining the customer database and calling regular customers for feedback and purchases
• Keeping up-to-date with inventory management and computer software like Shopify and Excel.
• Possessing good listening skills and communicating fluently in English and Tamil to understand and satisfy customers needs

Requirements and Skills:

• Proven work experience in a Retail Store Sales or Marketing Role or any other related field
• Fresher or minimum 2-year experience in Retail Store Sales can also apply
• Understanding of the Retail sales process
• Familiarity with consumer behaviour principles
• Knowledge of inventory stocking procedures and basic math skills
• Track record of achieving sales quotas
• Excellent communication skills and the ability to build trusting relationships
• Ability to perform in fast-paced environments and work various shifts
• High school degree, with a BSc, BBA, or MBA in Marketing and Sales or a related field preferred
• Fluency in English, Tamil, and Hindi is a plus.

To apply for the Retail Store Sales Executive position at SILAII, please send your resume with a cover letter to hr@silaii.com