CUSTOMER RELATIONSHIP MANAGER APPLY NOW

Chennai
Marketing
12000 - 15000 inr / month
Full time

Job ID: 1001

About SILAII

SILAII was envisioned and structured with a revolutionary and ingenious perspective of bringing innovation, unbridled emotions, abundant love and nostalgia through sculptures that help us reminisce the icons that inspire us and also personalised sculptures of our close ones who constantly live with us through our memories.

We bring these beautifully crafted sculptures to your home, providing the experience of a lifetime to our clients and bridging the gap with our motto that sculptures can be customised and adorn our homes providing us with inexplicable happiness and motivation, bursting the notion that sculptures can be only present in public exhibitions or displays.

About The Job

The Roles and Responsibilities of the CRM includes

  • Building and maintaining profitable relationships with key customers.
  • Overseeing the relationship with customers handled by your team.
  • Proactiveness and flair for assertive communication.
  • Resolving customer complaints and queries efficiently.
  • Keeping customers updated on the latest products in order to increase sales.
  • Having meetings with Managers of respective domains to understand feedback and growth.
  • Expanding the customer base by up selling and cross-selling.
  • Understanding key customer individual needs and addressing these.
  • Conducting business reviews using CRM programs.

Requirements:

  • A bachelor’s degree in administration or a related field.
  • Excellent interpersonal and communication skills.
  • Proficient in all Microsoft and google applications.
  • Superior product knowledge.
  • Good Memory Skills
  • A team player with leadership skills.
  • A positive outlook and ability to navigate effectively the needs of our company and the customers.

Number of openings

2

Mail Your Resume with a cover letter to uday@silaii.com with Job ID as the subject or fill in the application form below

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