The Roles and Responsibilities of the Warehouse Operations Manager

1. Set and maintain high standards for turn-around-time (TAT) in order fulfillment.
2. Oversee day-to-day warehouse operations, including receiving, storage, and dispatches.
3. Implement efficient warehouse processes and workflows to optimize productivity.
4. Maintain a clean, organized, and safe warehouse environment.
5. Ensure effective support for both forward and reverse logistics.
6. Ensure internal processes and Standard Operating Procedures (SOPs) are followed from end-to-end.
7. Monitor and manage inventory levels to ensure optimal stock availability.
8. Conduct regular stock audits and cycle counts.
9. Implement inventory control measures to minimize losses and discrepancies.
10. Lead and motivate a team of warehouse staff, including supervisors, pickers, packers, and loaders.
11. Provide coaching, training, and performance feedback to ensure a high-performing and engaged team.
12. Ensure that all products are maintained in excellent condition and meet quality standards.
13. Implement quality control checks and procedures.
14. Coordinate with logistics and delivery teams to ensure timely and accurate deliveries to customers.
15. Optimize delivery routes for efficiency.
16. Enforce safety guidelines and protocols within the warehouse.
17. Conduct regular safety training and inspections.
18. Maintain accurate records of inventory, warehouse activities, and performance metrics.
19. Generate reports and provide insights for continuous improvement.

Qualifications:

• Bachelor's degree in Business, Logistics, or a related field.
• Proven experience in Warehouse Operations Management.
• Strong leadership and team management skills.
• Excellent problem-solving abilities.
• Knowledge of inventory management best practices.
• Familiarity with logistics and supply chain management.
• Proficiency in warehouse software and systems.
• Strong communication and interpersonal skills.
• Attention to detail and a commitment to maintaining high standards.

Minimum Experience : 4 Years